We worked with this client for an associate who felt our combined food marketing background plus coaching were ideal for this client’s needs.

What was the situation before we worked with them?

• Country manager in job many years
• Needed to increase delegation & strategic thinking
• Core product patent ending – needing to defend market share, and maximise sales from new product launch
• Company only No 4 in customer satisfaction survey when No 1 brand in market

What did we do with them?

• 18 hours over 7 months – face to face & telephone coaching/mentoring
• Focused targeted approaches with customers/communication
• New ideas & perspectives on old issues
• Tools to work smarter and communicate better to achieve desired outcomes
• Brainstormed communication strategies to focus on achieving maximum from best customers and distribution channels

What happened as a result of our work?

• New product achieved 2010 targets in just 6 months of Yr 1
• Leaped from No 4 to No 1 in annual independent customer satisfaction survey
• Greater delegation of tactical & more reflection & planning
• Very happy client!

Testimonial:
Coaching has given me many benefits including; insight into how I'm viewed by others, more self-awareness, the commitment to take more time off, the space in which to think and analyse with the help and guidance of someone to keep you on course.

And now…

We are going to call them and find out because ultimately long term results from coaching are what count and it’s good to hear how our clients progress and what else we can do to support them.

More examples

Small changes can make all the difference. We worked with a client in the NHS who used to go into work an hour early to think before his team arrived. Each time, he would switch on the computer on entering his office, an automatic response and get sucked into e mails. We helped him to change this habit so that he did use the time in the way he had planned. We helped him to think through what he saw as he entered his office and to create a way of remembering to turn away from his computer and sit at the table instead. One simple small change, huge benefits from the thinking and planning he did in this hour as a result.

Helping people to work smarter, think strategically and market themselves better are key competencies for us.

Now that you seen some examples of how we liberate people’s talent, why not click on 'Services’ to see how we would liberate your talent?